Connected, but the expected data is missing
Check the identity behind the bearer token connection and its access to the specific resource; a successful connection does not establish access to every object.
Resolve parent resources first: Sessions, Computers. A matching display name is not enough for a child lookup.
The answer covers only part of the data
Check the resource’s page coverage, query filters, and result limit, and have the agent state the account and time window it inspected, so a partial response yields a scoped answer.
The agent keeps doing the same work
Inspect the action history for repeated targets and inputs, keep the successful result’s identifiers with the task, and refresh a lookup only when the information changed.
The next step needs a write
Use a separate authorized action or a person to make the change; broader credentials do not add a write operation to this connection.
See how an action proceeds and how to review an approval.