Deal desk owner
The action waits until this owner approves or denies it.
Workflows · Subscription entitlements
Enterprise access waits for the signed order and Deal desk.
Keep the account, requested plan, commercial evidence, policy decision, and entitlement result together.
Example workflow. Execution requires a configured tool with provider permissions for this action; see the connection’s operation reference or bring your company tool to the demo.
Agent request
Grant Enterprise entitlements to customer account cust_7184
The change enables contracted features and billing treatment for the customer account.
- Identity
- deal-desk-agent · Revenue operations
- Target
- customer/cust_7184
- Cost
- Recorded agent cost
- Evidence
- Signed order, effective date, and entitlement diff
Policy decision
Enterprise entitlement changes require the Deal desk owner.
Tool call resumes
The entitlement system applies the approved plan and returns the account result.
Tool call stays blocked
The current entitlements remain in place and the change does not run.
Execution order
The agent request stops before the connected tool runs.
- 01Deal-desk agent requests the entitlement change
- 02Deixic checks the account, plan, evidence, and policy
- 03Deal desk owner decides
- 04Connected entitlement system returns the result
Activity history keeps the request, decision, cost, and result.
Keep the procedure for the next request.
Keep the policy and decision history, save the steps and evidence as a skill, and test changes on real sessions; an approval stays specific to its request.