Workflows · Production rollbacks

The service owner confirms both releases before rollback.

CC8.1 evidence for a rollback: both releases, the named approver and reason, and the running release read back.

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Example workflow. Execution requires a configured tool with provider permissions for this action; see the connection’s operation reference or bring your company tool to the demo.

Agent request

Roll the checkout service back from release 2026.08.28 to 2026.08.27

The rollback replaces the running release and can restore behavior with an older data contract.

Identity
recovery-agent · Reliability
Target
production/checkout
Cost
Recorded agent cost
Evidence
Current release, rollback target, and compatibility checks

SOC 2 CC8.1

Sensitive: waits for a named approver.

CC8.1: Change management

Read-back

The running release identifier after the rollback.

Receipt

The two releases, the compatibility checks, the Checkout owner's reason, the running release after the rollback, and the CC8.1 test it supports.

Policy decision

Production rollbacks require the Checkout service owner.

Approver

Checkout service owner

Dex, raising a card that asks for approval

The action waits until this owner approves or denies it.

Approved

Tool call resumes

The deployment tool starts the approved rollback and records the completed result.

Denied

Tool call stays blocked

Dex, holding up a stop after an action was denied

The running release stays unchanged and the rollback request closes as denied.

Execution order

The agent request stops before the connected tool runs.

  1. 01Recovery agent requests the rollback
  2. 02Deixic checks the service, releases, evidence, and policy
  3. 03Checkout service owner decides
  4. 04Connected deployment tool returns the rollback result
  5. 05Deixic reads the result back and attaches the receipt to the test

Activity history keeps the request, decision, cost, and result.

Keep the procedure for the next request.

Keep the policy and decision history, save the steps and evidence as a skill, and test changes on real sessions; an approval stays specific to its request.

Reusable skills · Tests and replay

Put this action under policy.

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