Workflows · Customer-account deletion

Customer deletion waits for retention review and the Privacy owner.

Record the account, deletion scope, retention evidence, policy decision, and deletion result before removal.

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Example workflow. Execution requires a configured tool with provider permissions for this action; see the connection’s operation reference or bring your company tool to the demo.

Agent request

Delete account cust_4821 and its retained application data

Deletion is irreversible and can remove records that remain subject to retention requirements.

Identity
privacy-agent · Privacy operations
Target
customer/cust_4821
Cost
Recorded agent cost
Evidence
Verified request, data inventory, and retention review

Policy decision

Customer-account deletion requires the Privacy owner.

Approver

Privacy owner

Dex, raising a card that asks for approval

The action waits until this owner approves or denies it.

Approved

Tool call resumes

The connected data tool runs the approved deletion and returns its result.

Denied

Tool call stays blocked

Dex, holding up a stop after an action was denied

The account data remains in place and the deletion does not run.

Execution order

The agent request stops before the connected tool runs.

  1. 01Privacy agent requests account deletion
  2. 02Deixic checks the account, scope, retention evidence, and policy
  3. 03Privacy owner decides
  4. 04Connected data tool returns the deletion result

Activity history keeps the request, decision, cost, and result.

Keep the procedure for the next request.

Keep the policy and decision history, save the steps and evidence as a skill, and test changes on real sessions; an approval stays specific to its request.

Reusable skills · Tests and replay

Put this action under policy.

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