Forward-Deployed Engineer

Objective

Move a customer from disconnected agent activity to attributable spend, visible status, and enforceable human gates.

What you’ll own

• Customer onboarding for spend attribution, agent status, and gated actions
• Technical discovery across agent actions, code, IAM, and production systems
• Deployment artifacts, process maps, and approval matrices that survive review
• The field feedback loop into product, security, and evals

Evidence of success

• Customers can attribute agent spend and identify actions waiting on a human
• Sensitive production actions have named owners and approval paths enforced by the product
• Deployment decisions remain understandable after the engagement ends

Constraints you should know

• Embed only where a production path still depends on tribal knowledge
• A process map is not complete until the product can enforce its critical decisions
• Customer-specific work must improve the reusable product model

Working style

• Work in person with the founding team in San Francisco
• Move between customer conversations, code, logs, configs, and IAM
• Own messy deployment work without becoming a ticket router

What we look for

• Shipped technical enterprise deployments as an FDE, solutions engineer, platform engineer, or equivalent
• Can read code, logs, configs, and IAM, then explain risk to a business owner
• Written deployment artifacts that survived security or change-management review
• Comfortable owning customer work from discovery through production