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Customer story

How a security leader brought AI spend from more than 25% to 8% of revenue in three weeks.

AI usage expanded as the business doubled. When AI spend climbed above 25% of revenue, the Director of Security traced the cost to the agents and activity behind it.

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The pattern

Revenue expanded. Then spend compressed the margin.

The leader started as Director of IT, then became Director of Security while the services business expanded. AI usage grew as revenue reached 2× its earlier level.

AI spend rose above 25% of revenue. The Director of Security needed to inspect which agents sat behind that cost.

Revenue growth2×Customer result
AI spend before>25% of revenueCustomer result
AI spend after8% of revenueCustomer result
Time to change3 weeksCustomer result

Customer result · select a moment

Follow the numbers the team inspected.

Selected moment in the customer resultFour selectable moments from revenue growth through the later spend result.EarlierLaterAgent spend
Revenue expandsCustomer result

Revenue reached twice its earlier level.

AI usage expanded during the same period.

Revenue
2×

Agent spend

See which agents moved the number.

Deixic tied month-to-date spend to the agents and activity behind it. Security, finance, and operations found the work consuming delivery margin and put an owner behind every number.

See the product
Deixic Spend screen showing month-to-date spend by agent
Spend by agent, with missing cost data flagged.

The outcome

The team brought AI spend down to 8% of revenue.

The team used spend-by-agent and activity history to identify the AI work compressing delivery margin. AI spend fell from more than 25% of revenue to 8% in three weeks.

  • Revenue: 2× higher
  • AI spend: more than 25% → 8% of revenue
  • Time: three weeks

Have a number to explain?

Start with the agents moving the largest cost.

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